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CommerceNOW '24 | WEBINAR

Growth and Retention Lessons From Working With 500+ CS Teams

Webinar Duration: 21 minutes
Amy Wees

Irina Vatafu
Head of Customer Success,
Custify

Custify

Join Irina Vatafu, Head of Customer Success at Custify, for a deep dive into the dynamic realm of customer success. Uncover growth and retention strategies gleaned from collaborating with over 500 top-performing CS teams.

Whether you aim to enhance customer engagement, foster loyalty, or expand operations, Irina shares practical insights and proven strategies to elevate your efforts. Don’t miss this interactive session filled with actionable tips to drive sustainable growth and enhance customer retention.

About Custify

Custify is a Customer Success Platform designed for B2B SaaS businesses. It enables them to reduce churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also integrates data from other systems like CRM, support, or billing to manage all relevant customer success KPIs and client interactions in an easy-to-understand dashboard. For low-touch workflows, it also has a built-in sophisticated automation engine.

Get more information at Custify.com.

About 2Checkout (now Verifone)

Verifone is the payments architect shaping ecosystems for online and in-person commerce experiences, including everything businesses need - from secure payment devices to eCommerce tools, acquiring services, advanced business insights, and much more. As a global FinTech leader, Verifone powers omni-commerce growth for companies in over 165 countries and is trusted by the world's best-known brands, small businesses and major financial institutions. The Verifone platform is built on a four-decade history of innovation and uncompromised security, annually managing more than 12B transactions worth over $500B on physical and digital channels.

Verifone's 2Checkout platform is an all-in-one monetization solution helping clients drive global sales growth across online channels. Its digital services, including global payments, subscription billing, merchandising, taxes, compliance and risk, help clients stay focused on innovating their products while delivering exceptional customer experiences.

Get more information at 2Checkout.com

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