Conversational commerce amounts to each of the one-to-one conversations you have with your customers via different touchpoints, which can range from your website chat and email to social media and more.
However, the key to a fully effective conversational commerce resides in having those conversations in a way that scales and generates revenue.
In this session, Lucas Walker, Strategic Partner Manager at Gorgias, takes you through how to create engaging multi-channel messaging at scale, including chat campaigns, that boost conversion rates and improve ROAS, and how to measure the impact on your brand growth.
Key takeaways include:
- Omni Channel Communication
- Live Chat transactions
- Social Media comment management
Make sure you check his talk by filling in the form on the right.
About 2Checkout (now Verifone)
Verifone is the payments architect shaping ecosystems for online and in-person commerce experiences, including everything businesses need - from secure payment devices to eCommerce tools, acquiring services, advanced business insights, and much more. As a global FinTech leader, Verifone powers omni-commerce growth for companies in over 165 countries and is trusted by the world's best-known brands, small businesses and major financial institutions. The Verifone platform is built on a four-decade history of innovation and uncompromised security, annually managing more than 12B transactions worth over $500B on physical and digital channels.
Verifone's 2Checkout platform is an all-in-one monetization solution helping clients drive global sales growth across online channels. Its digital services, including global payments, subscription billing, merchandising, taxes, compliance and risk, help clients stay focused on innovating their products while delivering exceptional customer experiences.
Get more information at 2Checkout.com
