2Checkout Customer Success Stories

Tick Data Suite - Accurate Backtesting

Improved Customer Experience and eCommerce Capabilities

Ioana Dumitrescu Customer Relations Manager, Thinkberry SRL

 

"Verifone is a great partner in helping us deal with issues related to subscription management and billing, order management, and how to use order links and APIs. Integrating with their APIs and managing order links is now a seamless process. Our clients benefit from an upgraded shopping experience as the Verifone team continuously develops innovative strategies and solutions tailored to our needs. We’ve enjoyed the dedication, attention, and customer-centric experience we’ve had with them, and we look forward to future projects.", 
Ioana Dumitrescu, Customer Relations Manager, Thinkberry SRL

About Thinkberry SRL

Eareview.net is operated by Thinkberry SRL, whose mission is to offer top quality tick data backtesting tools and premium customer support, empowering the users to accurately evaluate trading strategies. At the same time, the company is set to extend the product range and add new features to the existing products. Tick Data Suite is a powerful software that enables back testing of expert advisors in MetaTrader 4 using actual tick data.

More information on: www.eareview.net/tick-data-suite.com.

Driving Business Growth Through Improved Customer Experience and eCommerce Capabilities

Context & Objectives

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Case Study
 

Tick Data Suite is a software solution by Thinkberry SRL, that enables the backtesting of expert advisors in MetaTrader 4 using actual tick data. The company faced some challenges including poor customer support, an outdated merchant control panel, limited reporting capabilities, and other issues related to their previous eCommerce and payment provider

Results

• Following the transition to Verifone’s 2Checkout platform, Thinkberry experienced several notable advantages:
• Enhanced purchasing experience for clients in every country.
• Taxes automatically calculated, collected, and remitted, based on country-specific rules and regulations.
• Vigorous subscription billing management: mandatory for an optimized customer experience across multiple channels, the 2Checkout flexible subscription management options provide extensive payment support.
• Efficiently kept chargeback rates at a low level through comprehensive chargeback management services.
• Easily manage the ordering process through seamless integration.
• Improved order tracking, reporting, and analytics with instant insights into sales and trends, as well as customer health metrics, comparing similar periods in seconds.