Hi !
After 1 month I get my Payoneer Card and I updated my 2CO profile as per 2CO team reply…
But now I don’t why 2CO take too much time to release my payment to Payoneer !
And also every time when I contact 2CO support team or live Chat team they reply me diff. diff. ans !
I contact Ashley, Lorena, Kim and Live chat team kcreamer.
First Lorena confirm my account update and reply on 30th Aug 2008 that “I see that you’ve updated your banking information. I will notify the correct department to have them notate this.”
After this reply I get message on 2nd Sep from Kim that “Have you received and activated the card?” !!! (I already give this card activation details in my first ticket)
So, again I said Kim that YES I activated my card so, pls process my payment…
And Kim reply me “I apologize for the confusion. The status on your account has been updated. Payments release on Thursdays provided the pending balance is above the release level and no other issues are pending on the account.”
But when I check today (on Friday) that still 2CO didn’t release fund to my card so, I contact Live help team and chat with “kcreamer” and again same ! I get reply “I did find this notation on your account please be advised: when supplier responds to confirm PLEASE SEND AN EMAIL TO PAYMENTS TO REQUESTING STATUS S CHANGE SO PAYMENT MAY BE RELEASED…” !!!!
Can I know whats going on at 2CO ???
Can I get perfect reply and my fund fast release in my Payoneer card ?
Waiting for prompt reply from 2CO team members ….
Regards,
Siddharth